Connection & offline access

Preparing offline startup… Open each vineyard while connected first. Reopening offline requires a current sign-in session; if it expires, reconnect. Browser storage can be cleared, so keep backups.

Back to vineyard

Help & support

Prepare one report per problem. Review it before sharing. Nothing is sent automatically, and this form is not saved when you leave.

Before you report a problem
  • If saving or uploads are pending, keep this browser’s data. Download a recovery package when possible; do not clear storage to fix an error.
  • If you cannot sign in, use your invited Google account. Never share passwords, API keys or verification codes.
  • For maps or 3D, note whether light mode or Retry works. Include the phone model yourself if useful; it is not detected here.
Open testing guide

No account identifiers, vineyard records, photos, GPS coordinates, raw browser string or activity history are added. Remove private information you typed before sharing.

A public support mailbox is not configured yet. Testers can share this report through their existing conversation with Adi.